Posted by: deadmousediaries | July 28, 2012

News from the Path Valley Hotel, Episode #24 – R and D Road Trip

Okay. So we’re at the beach. For those of you who may have heard I can’t handle a stay-cation and think I punked out, you got bad intel. We are actually on a reconnaissance mission.

The hospitality business is cut-throat and I really need to know what’s happening in the industry if the Path Valley Hotel is going to capture any market share. (That’s why we’re travelling in cognito.)  We took off on this little R & D road trip to do a little hotel hopping.

I hope to get some insight into what it is guests are really willing to pay for as premium services and gauge our customer service against some other destinations. ( And besides, we were almost out of guest soaps and those cute little bottles of shampoo.) More on my findings in the next post.  MK


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